Super Fresh

Shipping Policy

Last updated: December 25, 2025

1. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: 5-7 business days (Free for orders above ₹999)
  • Express Shipping: 2-3 business days (₹150)
  • Next Day Delivery: Available in select cities (₹300)
2. Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Charges

Shipping charges are calculated based on:

  • Order value
  • Delivery location
  • Selected shipping method
  • Product weight and dimensions

Free standard shipping is available on orders above ₹999.

4. Delivery Areas

We currently ship to all addresses within India. International shipping is not available at this time. Delivery to remote areas may take additional 2-3 days.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in your account under "My Orders."

6. Delivery Issues

If you experience any delivery issues:

  • Contact our customer support within 48 hours of expected delivery
  • Provide your order number and tracking details
  • We will investigate and resolve the issue promptly